Returns Policy

Returns Policy – STripleB 

At STripleB, we are committed to ensuring your satisfaction. If you’re not completely happy with your purchase, we offer a 30-day returns policy to give you peace of mind.

 

Eligibility for Returns:

To qualify for a return:

• Items must be returned within 30 days of delivery.

• Items must be unused, in their original condition, and in the original packaging.

• Proof of purchase (e.g., receipt or order confirmation) must be provided.

 

Non-Returnable Items:

Certain items are not eligible for returns, including:

• Used, damaged, or altered items.

• Clearance or final sale items (unless faulty).

• Custom-made or personalized furniture and décor items.

 

How to Request a Return:

1. Contact us at stripleb.connect@outlook.com or via our Contact Us page with your order details and reason for the return.

2. Once your return is approved, we’ll provide instructions for sending the item back to us.

 

Return Shipping:

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.

• We recommend using a trackable shipping method to ensure the safe return of your item.

 

Refund Process:

• Once your returned item is received and inspected, we’ll notify you of the refund status.

• Approved refunds will be processed back to your original payment method within 5 – 10 business days.

 

Need Assistance?

If you have any questions or concerns about our returns policy, our friendly team is here to help.

 

Thank you for shopping with STripleB – where quality and customer satisfaction are our top priorities!